Particularly if The Municipality is currently confronted with continuous increase of historical debt and current debt to a certain extent. We undertake to provide you with clear time frames and resolute actions put in place.


Benefit to the Municipality

Prevent resources being lost due to focusing on uncollectable debt.

Profiling each debtor within the debtors book

The Municipalities are struggling to maximize revenue collection due to the following reasons:

Not identifying the debt categories correctly that are mainly attributing
to the amount owed into:

  • Commercial Debtors

  • Government Debtors

  • Residential Debtors

Normally this is a very challenging category for the Municipalities.

Correctly identify misallocated debtors within the debtor’s book that are deserving indigents thus improving collectability.

Amanquhe also gives you the debt owed by Government employees.
As per the amendment of the MSCH Schedule 2 Section 10 THE REQUIREMENT: “All public servants, elected office bearers and other state employees who are in arrears with their Municipal bills for a period over 90 days (including The Municipal employees).”

Determining the bad debt provision, thus addressing the debt provision basis queried by the Auditor General. The Auditor General has queries for most municipalities regarding the debt provision as there is no basis of calculation by the municipalities.

Advise on debtors we’ve confirmed deceased. This process will assist the Municipality with its budgeting processes to be more accurate on the expected revenue.

In a nutshell,
normally the value
of debtors is very questionable
and cannot be justified.

  • Data integrity within the municipal debtor’s book and thus debtors are not even aware of the outstanding debt.
  • Experience has shown that revenue for clients with incorrect / incomplete address information cannot be collected on time, or at all.
  • Minimal collections also contribute to the weak cash flow statuses in municipalities, to an extent where conditional grants are used for operations.
  • The invoices and statements might be going to incorrect addresses, which results in the fruitless expenditure. 

An example of what the MUNICIPALITY receives:

K-dos : an unmatched Amanquhe tool:
Improve Audit opinions and objective information supporting provisions and write-offs 


The Benefits 

  • Monthly data integration with all of the Financial Management Systems (e.g Sebata, Munsoft, BCX, Sage etc) done in a secure environment.
  • Actionable account holder insights availed to Municipal Management that talks to The Municipality’s financial status, account holder review and the Auditor General’s audit and reporting requirements.
  • Dashboards reflect the view of the municipal updated database, account holders and financial status and allows for timeously reports and extracts
  • Amanquhe THEREFORE provides automated reporting, dashboards and the on-line look up tools to easily interpret the financial status of the municipality without the expense of a huge IT department and clumsy excel spreadsheets.

For management reporting

Amanquhe offers insights in the form of reports and dashboards for Revenue Management and the CFO. The reports and dashboards are summarized high level reports, which present the debt in a user-friendly format enabling senior management to evaluate revenue management at a glance.

Report Extraction:

Very user friendly extracted information required for reports based on the Municipal system and Amanquhe work.
All dashboards include a trend analyses function to demonstrate progress.
This can be done / automated for you on a monthly, quarterly or half-yearly basis with

  • Refreshments and updates PLUS
  • Trend analyses

The all debtors dashboard

This dashboard incorporates all information that would have been in the account holder master in your mainframe. Here we relate this information back post the clean–up we will do of the account holder information. This information will be correctly separated into different debtor types and property ownership type (e.g residential, company, trust and government).

The account look-up functionality

This is an on-line Municipal account holder look-up tool with the functionality of reviewing updated information on municipal account holders.

For example, OUR PLATINUM PACKAGE includes the following dashboards:

  • Indigents Dashboard
  • Deceased Dashboard
  • Employee Dashboard
  • Supplier Dashboard
  • Top 100 Debtors
  • High Scoring Collectable Debtors

Municipalities we operate in

Working with the ADD team

will help you get your municipality in order.

Get in touch with ADD